Field Support Engineer

Field Support Engineer.

Field Support Engineer

Amsterdam

|

Permanent

|

Other

To Apply for this Job Click Here

Location: Schiphol Airport, Amsterdam

Client: KLM

Start Date: ASAP

Duration: 6 months, with the possibility of conversion to permanent based on mutual satisfaction.

Driving Requirements: Valid Driving License (B) and willingness to travel between different locations in the Schiphol area. A company car will be provided.

Residence: Must live within easily commutable distance to Schiphol Airport.

Language Skills: Proficient in Dutch and English.

Budget: up to 3200EUR/m

Key Responsibilities:

  • Provide comprehensive support for software and hardware, covering desktops, laptops, and mobile devices.
  • Install and maintain PCs, along with associated software and peripherals.
  • Execute installs, moves, adds, and changes as required.
  • Conduct tests and certifications for PCs and client-approved applications.
  • Ensure prompt follow-up on problems or escalations.
  • Maintain a high degree of professionalism in actions, demeanor, and dress.
  • Ensure customer satisfaction throughout the service delivery transaction.
  • Adhere to client-specific Service Level Agreements, updating incident and request tickets within the ticketing system.

Key Qualifications:

  • A high school degree is required.
  • Good administrative skills and experience with ITIL management systems (SNOW, Topdesk, etc.).
  • Several years of experience supporting international clients with deskside support for laptops, tablets, and mobiles.
  • Proficient in O365, Windows 10, and Office applications.
  • 1-2 years of hands-on technical experience.
  • EMC, Dell, Cisco, Microsoft, Apple, COMPTIA, A+ are desirable certifications.
  • Proficient in troubleshooting software and hardware problems.
  • Excellent analytical and client communication skills.
  • Client and/or governmental clearance may be required.
  • Police or criminal background verification may be required.

How to Apply:

Interested candidates are invited to submit their applications by 21/01/2024. Please clearly indicate your preference for conversion to permanent employment. Include a detailed resume and a cover letter outlining your relevant experience and qualifications.

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

João Reis

To Apply for this Job Click Here

SUBMIT YOUR CV

Name_1
Max. file size: 512 MB.

UPLOAD CV WITH:

This field is for validation purposes and should be left unchanged.
Girl-on-iPad-New

NORWEGIAN TECH SALARY BENCHMARKS.

Group 365

Are you looking for a new role? Would you like to compare your current salary against the market rate?

Maybe you’re looking to grow your team and need help planning and setting hiring budgets.

Our interactive market update, split by technology, has all the information you need; from salary benchmarks, gender split and average tenure to 'time to hire' and fastest-growing skills.