AV Tech Account Manager | Switzerland.
AV Tech Account Manager | Switzerland
Job Opportunity: Technical Account Manager - Switzerland
Are you a seasoned technical expert in Audio Visual Integration & Design, residing in Switzerland? If so, we have an exciting opportunity for you! This dynamic role involves regular travel and offers a range of responsibilities and rewards.
· Profound technical expertise in the AV industry.
· 5 to 10 years of experience in Audio Visual integration and design.
· Preferably, a Bachelor's degree in Electronics.
· Cultivate and manage relationships with a minimum of 75% of all consultants and technical managers.
· Introduce our new products, highlighting their integration advantages.
· Engage in discussions regarding desired product features or modifications.
· Conduct research within specific product groups as requested by the product marketing team.
· Proactively communicate project updates to managers.
· Provide support to consultants and dealers in project/tender requests.
· Offer on-site troubleshooting assistance at the behest of our Application Engineers and Technical Services Director.
· Deliver technical training on-site upon request from sales management.
· Participate in dealer shows, trade shows, Extron Institute events, and more.
· Intervene in troubleshooting, RMA, and driver call logs when more than 10 entries exist without a clear solution.
· Review translations of our technical documentation as needed.
· Execute all tasks expected of a 'Senior Applications Engineer' at an advanced level.
· Maintain current Instructor certification in all related company Institute course materials.
· Sustain certification in all product, test equipment, and technology areas (Technical Qualification Sheet).
· Provide monthly reports on visits to Consultants, Technical Managers, and Internal Consultants.
· Submit travel reports for each visit.
· Report on-site troubleshooting results and consultant projects to the Technical Services Director, Application Engineers, and relevant Account Managers.
· Share a time schedule for pre-sales, post-sales, and marketing activities.
· Competitive industry salary.
· Access to extensive training programs.
· Company car for convenient travel.
· Laptop and phone for seamless communication and remote work.
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.Phila Bitterhout
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